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第一章Introduction
Introduction
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●1.1User Experience and User Experience Design
User Experience and User Experience Design
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●1.2User experience and product innovation design
User experience and product innovation design
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第二章The elements of user experience
The elements of user experience
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●2.1Five levels of user experience demand
Five levels of user experience demand
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●2.2How to design experience
How to design experience
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●2.3How to design experience and the pleasure of user experience
How to design experience and the pleasure of user experience
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第三章The related knowledge and product development process
The related knowledge and product development process
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●3.1Relevant knowledge
Relevant knowledge
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●3.2Research content of user experience design
Research content of user experience design
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第四章User study
User study
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●4.1Who is the User
Who is the User
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●4.2User-centered design
User-centered design
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●4.3Questionnaire and User interviews
Questionnaire and User interviews
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●4.4Storytelling,Ethnography,Participatory Design and behaviral obvervation
Storytelling,Ethnography,Participatory Design and behaviral obvervation
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●4.5Focus Group
Focus Group
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●4.6Model of Interaction Design
Model of Interaction Design
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●4.7User Role
User Role
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第五章Task analysis
Task analysis
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●5.1User Task Model
User Task Model
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●5.2Method and Process of Task Analysis
Method and Process of Task Analysis
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●5.3Process-oriented Task Analysis
Process-oriented Task Analysis
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●5.4Object-oriented Task Analysis and User-centric Task Analysis
Object-oriented Task Analysis and User-centric Task Analysis
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第六章User experience-centered product conceptual design
User experience-centered product conceptual design
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●6.1Information Architecture and Design
Information Architecture and Design
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●6.2Device product design
Device product design
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●6.3Software product prototyping
Software product prototyping
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●6.4Example: Design of software interface of handheld device based on mental model
Example: Design of software interface of handheld device based on mental model
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第七章User experience-centered product expression
User experience-centered product expression
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●7.1User interface design
User interface design
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●7.2Integrated design of software and hardware products and Example: context based user experience desig
Integrated design of software and hardware products and Example: context based user experience desig
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●7.3The Mouse and the Desktop
The Mouse and the Desktop
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●7.4Interaction Design Process
Interaction Design Process
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●7.5Context and Context-aware Computing
Context and Context-aware Computing
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●7.6Service as interfaces
Service as interfaces
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●7.7Tangible User Interface
Tangible User Interface
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第八章Product integration design and user experience test
Product integration design and user experience test
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●8.1Overview
Overview
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●8.2The significance of user experience testing and evaluation
The significance of user experience testing and evaluation
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●8.3Evaluation index and form
Evaluation index and form
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●8.4User experience testing and evaluation methods-Traditional
User experience testing and evaluation methods-Traditional
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●8.5User experience testing and evaluation methods-By eye tracing
User experience testing and evaluation methods-By eye tracing
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●8.6User experience testing and evaluation methods-By EEG
User experience testing and evaluation methods-By EEG
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第九章Service design
Service design
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●9.1Service and Service Design
Service and Service Design
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●9.2Why Service Design
Why Service Design
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●9.3Service and product
Service and product
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●9.4Procedure of Service Design
Procedure of Service Design
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第十章The future
The future
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●10.1The User Experience is Everywhere
The User Experience is Everywhere
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●10.2Changes and “Software + Hardware Services”
Changes and “Software + Hardware Services”
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●10.3Interactive Intelligence
Interactive Intelligence
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●10.4Humanization of Technology
Humanization of Technology
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●10.5Sustainable Innovation
Sustainable Innovation
